1. Introduction

This Privacy Policy applies to users of CLOSO Software, including trial accounts, demo requests, and general inquiries. We value your privacy and ensure compliance with GDPR when collecting and processing your personal data through our website, https://closocambodia.com. By using our services, you confirm that you are over 16 years old.

2. Information We Collect

• Contact Details: Name, email, phone, address, country, and IP address.
• User Content: Posts on our website or social media.
• Demographics: Business details, event preferences, and survey responses.
• Technical Data: IP address, browser, device type, and site usage.

3. How We Use Your Information

• Contact you regarding services, trials, and promotions.
• Respond to inquiries and service confirmations.
• Improve our website, products, and user experience.
• Ensure security and prevent fraud.
• Send marketing and transactional communications (opt-out available).

4. Third-Party Links

We are not responsible for the privacy practices of third-party sites linked from our website. Please review their policies separately.

5. Data Hosting & Backups

We host data on DigitalOcean servers in Singapore. Regular backups are stored securely for up to three months and can be requested via email.

6. Account Access & Security

Our team may access your account for support and maintenance. You will be notified if your data is accessed. All employees have signed confidentiality agreements.

7. Managing Your Data

• Data Deletion: Request via info@closocambodia.com (billing records retained as required by law).
• Data Migration: Download backups or export data in spreadsheet format.

8. Email Preferences

You can opt out of marketing emails by contacting info@closocambodia.com. Transactional emails will still be sent regarding account activity.

9. Contact Us

For privacy concerns, contact us at info@closocambodia.com.